Salesforce Certified B2C Solution Architect 問題集 : Arch-302

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Salesforce Arch-302 試験シラバストピック:

Salesforce Certified B2C Solution Architect 認定 Arch-302 試験問題：

1. A Marketing team plans to support the launch of a new product line. In discussion with the Sales and IT teams, the Marketing team proposed introducing a leads-management process, along with a web-to-lead form for the landing page that supports the product launch.
The leads captured using the form are added to the new nurturing journey in Marketing Cloud and subsequently routed to the relevant sales team once they qualify at a certain threshold.
What are two implications that a Solution Architect should consider prior to implementing this solution?
Choose 2 answers

A) Engagement history from the lead record will be natively available for contact record in Marketing Cloud
B) Need for additional handling of consent, preferences, and compliance for converted leads in Marketing Cloud
C) Leads are unique contact records in Marketing Cloud
D) Leads can have detrimental impact on quality of contact records in Sales Cloud

2. Universal Containers (UC) is working on an initial release of Service Cloud and B2C Commerce. The UC management team is excited about the new features and wants to go to market with the new solution as soon as possible even though the requirements are not completely mapped out.
A Solution Architect is asked to evaluate when UC can go live with a new B2C Commerce site, automated chatbots, Einstein case classification, Service Cloud Voice, and analytics.
How should a Solution Architect respond to the management team's request to help formulate a roadmap for these new capabilities?

A) Facilitate a workshop with the management team, applying the relationship design process to create a roadmap aligned to business objectives.
B) Ask each member of the management team about their top three concerns, and use it to formulate the roadmap.
C) Facilitate a workshop with the development team and create a list of prioritized user stories that can then be used to create a detailed roadmap.
D) Ask to follow the management team for a week to gain a better understanding of how they work and what information they need to formulate their roadmap.

3. A retail company uses B2C Commerce and Marketing Cloud to enable cross-cloud communication on behalf of its customers. As part of the newsletter signup journey, the company would like to send a coupon code to each customer 3 days after registration. Once the coupon code has been redeemed, the company would like to alter the customer's journey to stop reminder emails.
Which two configuration steps should a Solution Architect take to ensure the customer's journey is updated after the coupon code is used?
Choose 2 answers

A) Create a service definition in B2C Commerce that points to Marketing Cloud's SOAP API.
B) After purchase, use Marketing Cloud to request coupon redemption details from the B2C Commerce service definition.
C) After purchase, use the B2C Commerce service definition to send redemption data to Marketing Cloud.
D) Create a service definition in B2C Commerce that points to Marketing Cloud's REST API.

4. An organization uses B2C Commerce to capture order details but needs to process the order in an ERP system. They want B2C Commerce to send a message to the ERP system with the order details after they have been entered, then wait for the order to be processed, and then receive a reply from the ERP system with the order number and status.
Which integration pattern should a Solution Architect use to meet this requirement?

A) Asynchronous Call-Out
B) Publish / Subscribe
C) Request and Reply
D) Batch Data Synchronization

5. A company recently launched their ecommerce sites for three countries: Australia, New Zealand, and Singapore. The company is now looking to set up marketing automations using Marketing Cloud.
Their B2C Commerce is configured with two realms: ANZ and SE Asia. Each country has a site within their respective realm: Australia and New Zealand sites are within ANZ and Singapore is within SE Asia.
Which account hierarchy should a Solution Architect recommend for the Marketing Cloud set up?

A) Use a separate Marketing Cloud tenant for each site
B) Use a separate Marketing Cloud tenant for each realm and map business units to sites within each realm
C) Use a single Marketing Cloud tenant and map business units to each site irrespective of the realm
D) Use a single Marketing cloud tenant and map business units to each realm

質問と回答：